Privacy Policy
Last Updated: June 13, 2026
Pace Café (“Pace,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how information is collected, used, and shared when you visit our website, interact with us online, place an order, sign up for communications, or otherwise use our services.
This Privacy Policy explains our practices regarding information collected through our website and related online services.
1. Information We Collect
Depending on how you interact with Pace Café, we may collect information such as:
Your name
Email address
Phone number
Information submitted through website forms
Newsletter or marketing preferences
Order or transaction information
Information related to inquiries, feedback, events, catering, collaborations, or other requests
Device, browser, IP address, and general website usage information
Pages viewed, links clicked, referring websites, and other website analytics information
When payments or online orders are processed through a third-party provider, payment information may be collected and processed directly by that provider. Pace Café does not necessarily receive or store your complete payment card information.
2. How We Collect Information
We may collect information when you:
Visit or browse our website
Submit a contact or inquiry form
Sign up for emails, newsletters, promotions, or other communications
Place an online order
Purchase a gift card or other product or service
Contact us by email, phone, social media, or another communication method
Participate in a promotion, event, survey, or other Pace Café offering
Interact with features or third-party services integrated into our website
Some information may also be collected automatically through cookies, analytics tools, and similar technologies.
3. How We Use Information
We may use information we collect to:
Operate and improve our website
Process or facilitate orders and transactions
Respond to questions and customer-service requests
Communicate about orders, events, catering, collaborations, or other services
Send marketing or promotional communications when permitted
Understand how visitors use our website
Improve our products, services, customer experience, and marketing
Maintain website security and prevent fraudulent or unauthorized activity
Comply with legal, regulatory, accounting, or business obligations
We do not sell your personal information for money.
4. Website Analytics
Our website may collect information about how visitors interact with the site, including information about browsers, devices, network connections, IP addresses, pages visited, clicks, searches, referring pages, and timestamps.
We may use this information to understand website traffic, improve the website, evaluate marketing efforts, and provide a better experience for visitors.
Our website is hosted through Squarespace, which may process certain visitor information on our behalf in connection with website hosting, functionality, security, and analytics.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate properly, remember preferences, understand website traffic, measure performance, and support certain website features.
Some cookies are necessary for the website to function. Other cookies may relate to analytics, performance, advertising, or third-party integrations.
Where available or required, visitors may be given options to manage certain cookie preferences through our website's cookie settings.
You can also control cookies through your browser settings. Disabling certain cookies may affect the functionality of some portions of the website.
6. Third-Party Services
We may use third-party companies and platforms to help operate our business and website, including services for:
Website hosting
Online ordering
Payment processing
Email or SMS communications
Website analytics
Social media
Maps and embedded content
Gift cards, loyalty programs, or other customer services
These providers may collect or process information according to their own privacy policies and practices.
Our website may also contain links to websites operated by third parties. Pace Café is not responsible for the privacy practices or content of websites that we do not control.
7. Online Ordering and Payments
If you place an online order or make a payment through a third-party ordering or payment platform, information necessary to complete your transaction may be collected and processed by that provider.
That information may include your name, contact information, order details, billing information, and payment information.
The provider's privacy policy and terms may also apply to your use of its services.
8. Marketing Communications
If you choose to receive marketing emails, text messages, or other promotional communications from Pace Café, we may use the contact information you provide to send information about products, events, promotions, updates, or other news.
You may unsubscribe from marketing emails by using the unsubscribe link included in those communications.
If SMS marketing is offered, instructions for opting out will be provided with those communications.
We may still send non-promotional communications when necessary, such as communications relating to an order, transaction, or customer-service request.
9. How We Share Information
We may share information with service providers that help us operate our website or business, including website hosts, ordering platforms, payment processors, analytics providers, marketing platforms, and other technology providers.
We may also disclose information when reasonably necessary to:
Comply with applicable laws or legal processes
Protect the rights, safety, property, or security of Pace Café, our customers, or others
Investigate fraud, abuse, security incidents, or violations of applicable terms
Facilitate a business transaction such as a merger, acquisition, financing, restructuring, or sale of business assets
We do not disclose personal information to third parties simply for them to independently market their products or services to you unless appropriate permission has been obtained.
10. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, operate our business, maintain appropriate records, resolve disputes, enforce agreements, and satisfy legal, tax, accounting, or regulatory requirements.
Retention periods may vary depending on the type of information and the reason it was collected.
11. Data Security
We take reasonable administrative and technical measures designed to protect information under our control.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted through our website or other electronic services.
12. Your Privacy Choices
Depending on where you live and applicable law, you may have certain rights relating to your personal information, which could include requesting access to, correction of, or deletion of certain personal information.
You may also opt out of marketing communications at any time using the methods provided in those communications.
To submit a privacy-related request, contact us using the information below. We may need to verify your identity before completing certain requests.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, business practices, services, technology, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page. We encourage visitors to review this policy periodically.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:
Pace Café
Cleveland, Ohio
Email: atyourpace@gmail.com
Website: www.atyourpacecle.com